In imagining what the healthcare industry can look like in the future, the Institute of Medicine believes that the industry can learn from other industries to improve areas that badly need reforming.
For instance, in the world of healthcare, 20 percent of patients said that test results were not transferred from one place to another in time for an appointment and 25 percent said their provider had to reorder tests to obtain accurate data to make a diagnosis; compare that to the banking industry where consumers have access to their account history online in a matter of seconds.
In the healthcare industry, 63 percent of patients are in the dark about how much their care costs until they receive a bill with 10 percent of patients never knowing how much their care costs. Contrast that with shopping for a hotel or an appliance where users can get not only price comparisons but user reviews as well.
Here’s the infographic: