How doctors will work with bots to reduce the barriers between doctors and patients
By combining, or blending, human expert messaging with automated responses we improve efficiency without sacrificing quality.
The hospitality industry as a model for healthcare often doesn’t ring true
The oft-repeated observation that healthcare should be more like the hospitality industry doesn't always ring true. Here;'s why.
The Hidden Administrative Tasks Draining Small Practices
Small practices play a critical role in healthcare delivery, but they cannot continue to absorb ever-increasing administrative demands without consequences.
Teladoc acquires Best Doctors in $440M deal to boost international clout
Revenue for the second opinion service Best Doctors added up to $92 million last year and is projected to be $100 million this year.
Shaping the demand curve to improve asset utilization is a bit like playing Tetris
It's possible to develop optimization algorithms that can figure out the perfect configuration for the volume and duration of healthcare appointments for each specific day.
Heal expands house call-on-demand service eastward with DC launch
Last year, Heal raised back to back Series A and B rounds to support the company's expansion.
SERMO’s new by physicians, for physicians drug ratings tool
SERMO, a physician social network, has unveiled its "Drug Ratings" tool, which allows doctors to research, rate and share their experiences with the accessibility of specific drugs.
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Inside an Automated Healthcare Practice: Redesigning Care Around People, Not Paperwork
By reducing administrative burden and redesigning workflows around human needs, it creates space for what matters most: connection between clinicians and patients.
OpenNotes initiative to share doctor notes with patients gets singled out for recognition
Cofounders Dr. Tom Delbanco and Jan Walker received the Data Liberator award at Health Datapalooza this week. The award highlights people, organizations and initiatives improving data transparency and access in healthcare.
HHS Secretary Tom Price wants to ease health IT burden on doctors but is committed to interoperability
"We need our physicians to be patient facing, not computer facing," he said in a keynote speech delivered at the Health Datapalooza conference. "We simply have to do a better job of reducing the burden on healthcare providers."
Flashing has become an unwelcome trend for some telemedicine businesses
In what may be a sign of the seedier side of digital health, some telemedicine customers are showing their doctors way too much skin.
Doing the math to reduce wasted time for healthcare delivery
This is part of a series of articles on how providers can add stability and improve performance in their operations.
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Top 7 Modern AI-Powered EAP Providers for Global Workforces in 2026
Discover the top AI-powered EAP providers for 2026. Compare platforms like Kyan Health and Spring Health on triage speed, global reach, and clinical quality to transform workforce wellbeing.
A look at the evolution of the user interface in healthcare
What are the advantages of a conversational user interface over the interfaces we’ve used for decades?
Carbon Health launches virtual clinic to create network of independent physician practices (updated)
Early stage investor Builders VC led a $6.5 million financing round.
Physician to health IT entrepreneurs: Baking in the user perspective makes a difference
Dr Christine Stock also outlined a wish list of clinical decision support tools for mobile devices and electronic medical records.
3 ways AI can serve as a safety net to help hospitals reduce adverse events (Update)
In a talk at SXSW in Austin this week on the future of AI, Microsoft Research Technical Fellow and Managing Director Eric Horvitz, highlighted a few examples of how AI can be used to learn from adverse events and prevent them.
Do the math: An argument for why providers should participate in MIPS and MACRA
Physicians planning to avoid participating in MIPS and ignore MACRA may find that the effort required to avoid the penalty is small compared with the energy needed to make up the lost income.