Patient Engagement

Pager and HealthSparq unite to help health plan members navigate care

Pager offers a platform that connects individuals to care, while HealthSparq provides health plan members with cost and quality information about doctors and medical services.

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Digital health company Pager has joined forces with healthcare transparency business HealthSparq to help consumers better evaluate their care options.

Based in Portland, Oregon, HealthSparq serves health plans. The company provides health plan members with cost and quality information about doctors, hospitals and medical services. Its HealthSparq One platform, for instance, lets individuals research providers, read patient reviews, schedule care and determine their out-of-pocket costs.

Pager, which is headquartered in New York City, offers a platform that connects individuals to care. Its tool enables users to chat with nurses, talk to a doctor via video and schedule appointments with providers. The company previously teamed up with Horizon Blue Cross Blue Shield of New Jersey to help the payer’s members gain access to the care they need.

The aim of this new collaboration is that by engaging with consumers across web and mobile platforms, Pager and HealthSparq can deliver a more personalized healthcare experience.

“People want to search for that care in a variety of ways. HealthSparq offers an intuitive, self-service model for finding providers and understanding cost and quality, but sometimes people want to be reassured by a real person that they’re on the right track or just need a helping hand,” HealthSparq CEO Mark Menton said in a news release. “Pager is a natural partner for us to help people make smart health care choices with their unique and powerful technology.”

In a statement, Pager CEO Walter Jin added: “The combination of our complementary offerings will deliver an innovative solution for health plans that ensures their members get the highest-quality, most cost-effective care while engaging in a personalized digital experience. We strive to be an example for how collaboration in health and technology can make a tangible impact on a person’s healthcare experience.”

Picture: ThomasVogel, Getty Images

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