Walgreens’ clinics to offer mobile health app for appointments, symptom checker in pilot program

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National drugstore chain Walgreens is trying out a mobile health app in some of its in-store clinics as part of a pilot program to help patients schedule appointments  and identify symptoms.

The deal involves the iTriage app developed by Healthagen — a company acquired by Aetna (NYSE:AET) in December last year. In addition to appointments, users can use iTriage to identify symptoms, learn more about medical conditions and access a directory of medical providers across the country.

Of Walgreens’ 7,889 stores, 350 have Take Care Clinics run by board-certified family nurse practitioners and physicians’ assistants. The pilot program includes Chicago and Denver, Colorado.

ITriage was launched by two emergency medicine physicians in 2008.


Aetna has been using iTriage as part of its technology component for its Accountable Care Organization partnership with Phoenix-based hospital network Banner Health.

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Stephanie Baum

By Stephanie Baum

Stephanie Baum is the East Coast Innovation Reporter for MedCityNews.com. She enjoys covering healthcare startups across health IT, drug development and medical devices and innovations deployed to improve medical care. She graduated from Franklin & Marshall College in Pennsylvania and has worked across radio, print and video. She's written for The Christian Science Monitor, Dow Jones & Co. and United Business Media.
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