They may have different motivations, priorities and challenges, but many consumers, physicians and employers seem to share a rather low opinion of the U.S. healthcare system.
An infographic compiled by the Deloitte Center for Health Solutions based on surveys conducted earlier this year by the company found that 63 percent of consumers, 65 percent of physicians and 65 percent of employers gave the U.S. healthcare system a grade of C or lower. These feelings are likely guided by the perception that the system is wasteful and lacks value – only 25 percent responded in an earlier consumer survey that they got the best value for the money spent.
Consumers, physicians and employers were not in lock-step, however, when asked whether they agreed with the statement that Obamacare, or healthcare reform was a step in the right direction. A full 44 percent of physicians agreed, compared with 38 percent of consumers and 30 percent of employers. And only four out of 10 mid-sized and large companies said they were “well prepared” to implement the ACA reforms of 2014.
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But each side pointed the finger of blame at each other when asked to name the single largest driver of healthcare costs. “Hospital costs” was the culprit responded 80 percent of employers 59 percent of consumers while 70 percent of physicians blamed it on “consumer behavior.” Here is the infographic below.
