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Simple drawings that explain why doctors don’t understand patients

Doctor as Designer Joyce Lee, MD, MPH, has a fantastic chart series on her blog. #Healthdesignviz is up to #5 in a collection of simple and striking illustrations that show the disconnect in healthcare between the system and the patient. The latest graphic is at the top of this post. Here are the rest: #Healthdesignviz […]

Doctor as Designer Joyce Lee, MD, MPH, has a fantastic chart series on her blog. #Healthdesignviz is up to #5 in a collection of simple and striking illustrations that show the disconnect in healthcare between the system and the patient. The latest graphic is at the top of this post. Here are the rest:

She has worked with artists to create comics about diabetes. She also uses a paper printout and a pencil to try to get patients to care about their blood sugar measurements (scroll down to see what this looks like):

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I gave a pen and the sheet of blood sugars to my adolescent patient (not the parent!), and asked them to circle the high numbers and put a triangle around the low numbers, describe to me the trends they see, and suggest changes to their regimen.

Lee is an associate professor of Pediatrics at the University of Michigan Medical School and Associate Professor in the department of environmental sciences at the University of Michigan School of Public Health. She is a pediatric endocrinologist and studies diabetes and obesity. She is a doctor who really gets patient engagement and design. It is about the patient and what he or she needs – not what is easiest for the healthcare system to deliver. I am putting her on our speaker list for ENGAGE 2015. She describes her work like this:

I am very interested in the notion that human centered design and design thinking combined with emerging technologies such as mobile technology, social media and data visualization can transform the research enterprise and the delivery of clinical care.

She helped to organize the We Make Health Fest at the University of Michigan this summer. You can learn more about her work here. You should add her to your Twitter list.