Health IT, Startups

PatientBank uses standardization to improve medical record retrieval by patients

PatientBank raised $2.2 million in a seed round led by General Catalyst and Khosla Ventures. SV Angel, Spectrum 28, Data Collective, and a group of angel investors also took part in the round.

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The challenge patients face in obtaining their own medical records is as infuriating as it frustrating. Among the many companies seeking to provide a solution to this quandry is PatientBank, a health IT startup that views standardization of this process as the key. The San Francisco-based company has raised $2.2 million in seed funding to support the company’s expansion.

In a statement on its website, Paul Fletcher-Hill, co-founder and CEO of PatientBank, explained that his company’s approach has sought to streamline the medical record retrieval process.

We have different ways to access records — sometimes by mail, electronically, and even fax if we have to. And that flexibility has been critical in expanding the number of hospitals we work with: we’ve already successfully obtained records from over 2,500 distinct hospitals.

Despite the Health Insurance Portability and Accountability Act, giving patients the right to receive medical records within 30 days, different healthcare facilities have their own ideas on how to fulfill that.

So far, the company has successfully obtained records from over 2,500 distinct hospitals, according to its website.

General Catalyst and Khosla Ventures led the Seed round. SV Angel, Spectrum 28, Data Collective, and a group of angel investors also took part.

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PatientBank, which took part in the Y Combinator’s accelerator program, is one of several companies seeking to build a business in the medical record access space. Other examples include ZweenaHealth and Mana Health, which provides a way for patients to access their records through a hospital or health system’s web portal.

Photo: Bigstock