CONCORD TOWNSHIP — Lake Health is the first in the United States to deploy the latest generation of a digital way-finding system, featuring a virtual guide — or avatar — that helps patients and visitors navigate to their destinations quickly and easily.
The kiosk-based technology, which Lake Health installed inside the lobbies of its two hospitals, features a touch screen interface and a virtual guide that greets visitors and helps them locate physicians, departments and loved ones, as well as hospital amenities, such as the cafeteria, meditation room and family lounges.
Designed to be intuitive and simple to use, the kiosk displays interactive maps and delivers consistent, flawless directions around the clock.
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A special feature even allows users to have directions sent to their cell phones via text messaging.
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