A group of former employees from electronic medical record vendor Epic have launched a website to address the myriad of questions that pop up in health IT. Its website, BreadcrumbsQA, crowdsources responses from a network of health IT analysts, trainers, executives and builders who build up technology credibility on the site the more questions they can answer that prove useful to readers.
Its name is derived from the tech term for step-by-step instructions.
There’s a gamification angle as well to separate the technologists from the IT pros to the technologist-wannabes.
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Users are assigned reputation points, or crumbs, based on their activity, according to the website. Users receive points by asking and answering questions and get even more points if their input is voted up or selected as “Best Answer”. Points identify the most relevant users.
“We saw this as a clear way to improve the EMR world,” according to a voice on the company’s introductory video on YouTube.
Among a sampling of the questions from the website, launched in March, are: What’s the best support strategy post-live for a large, multi-hospital & clinic organization? What are the factors to consider when switching from print group (LPG) medication labels to smart text ones? As a pharmacy director, how can I get my staff engaged and excited about Willow and Epic? Predictably, Epic is the number one topic, but ambulatory and meaningful use also appear among the popular question topics.
It seems like a website long overdue considering the complex health IT issues facing healthcare providers, ranging from interoperability particularly those that are just shifting over to electronic files now. Maybe it will even help overcome some of the issues that have been undermining the performance of some providers’ systems. It’s offering a free trial for 45 days before it begins to each user, after which it will start charging $170 per month.
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