PatientPing started off the year with a presence in six states, according to an interview with HIStalk and Jay Desai, PatientPing cofounder and CEO. But with the addition of Ohio and Kentucky-based nonprofit health system Mercy Health this week, the care coordination business more than doubled the states where it has a presence.
The expansion was fueled by a $31 million Series B round from Andreessen Horowitz and Leerink Transformation Partners at the end of 2016. The new round of funding was also intended to help the company at least double the size of its team.

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FASENRA® (benralizumab) injection, for subcutaneous use, 30 mg is indicated for the treatment of adult patients with eosinophilic granulomatosis with polyangiitis (EGPA). FASENRA provides a treatment option for HCPs to consider when managing this challenging disease.
PatientPing’s name is derived from the “pings” providers receive for real-time notifications whenever their patients receive care at any facility that is a part of the national PatientPing network. At the facility where patients are treated, providers receive guidelines that include contact information for the patient’s care team, helpful instructions from them, and patient visit histories. The idea is that by sharing this information when it is needed, providers will be able to improve patient care coordination.
Mercy Health plans to use PatientPing’s technology to ease the transition from hospitals to post-acute care settings for Medicare Advantage and Comprehensive Primary Care Plus patients, according to the press release. It will also use the technology to support bundled payment models.
Since the start of the year, PatientPing has added partnerships with Hackensack Meridian Health Partners in New Jersey, WellStar Health System in Georgia, and Accountable Care Organization Houston Methodist Coordinated Care, which is affiliated with Houston Methodist in Texas. Other new customers include Bellin Health in Wisconsin and North Carolina Hospital Association.
The care coordination tech business also made some high profile additions to its staff and advisers. Sean Cavanaugh became an adviser, having previously served as the head of the Center for Medicare at CMS. There, he was responsible for developing the regulations and payment policies for Medicare providers. Desai also worked for CMS at its Innovation Center to help implement the ACO program, bundled payments, and other payment models coming out of CMMI, according to the HIStalk interview.

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The ongoing nursing shortage facilitates high turnover rates since nurses know they won’t have difficulties finding new jobs. In order to retain and attract staff, it’s in a facility’s best interest to understand what nurses want.
It also added Dave Rodger, who previously worked as vice president of product at Spotify, as head of product at PatientPing.
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