University Hospitals announced a new tech rollout on Tuesday aimed at keeping more hypertensive patients healthy and out of the hospital.
The Cleveland-based health system is launching a new remote patient monitoring program for patients with hypertension — a condition impacting more than a quarter of Ohio adults and driving expensive, preventable complications when left unmanaged. University Hospitals is using HealthSnap’s platform to power the new program, and together, the partners are seeking to close gaps in care management, decrease hospitalizations and improve health outcomes.
HealthSnap provides an end-to-end solution for health systems looking to provide scaled remote monitoring programs. This includes a tech platform integrated into the EHR, enrollment, pre-configured devices, revenue cycle automation and clinical management from HealthSnap’s nurse team between visits.
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The company, which has its headquarters in Miami, has more than 150 health systems and physician group customers across 33 states, said HealthSnap CEO Samson Magid.
Traditional office-based care fails to manage chronic disease at scale, so health systems need to rely more on new models like remote care management, he remarked.
“We have a rapidly aging and chronically ill population that’s contributing to 90% of all of our healthcare expenditures. Half the U.S. population has at least one chronic condition, and we have 4 million new Medicare-aged individuals every year,” Magid noted.
Anthony Muni, University Hospitals’ chief medical officer of utilization management and clinical documentation integrity, pointed out the limitations of traditional metrics used to assess a patient’s hypertension.
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For outpatient care, success is usually measured by infrequent visits, such as annual checkups or biannual visits for patients with comorbidities, leaving 360+ “uncertain” days when patients’ health may not be monitored, Muni stated. Chronic conditions like hypertension and diabetes are often silent, so patients typically don’t seek care until problems arise. In Muni’s eyes, remote patient monitoring helps solve this issue and keep costs manageable.
University Hospitals chose to focus on hypertensive patients because they lacked innovative solutions compared to other chronic disease groups, he said.
“We have population health groups around diabetes, heart failure and chronic kidney disease, and those are fairly advanced, but hypertension is relatively immature. One of the reasons why is because it’s really hard for patients to get their hands on blood pressure cuffs. There are a lot of hoops to jump through and a lot of insurance restrictions to get a patient a blood pressure cuff, which is unlike glucometers,” Muni explained.
By mid-2026, University Hospitals expects to have 4,000-5,000 hypertensive patients enrolled in its new remote monitoring program, he added.
Before University Hospitals selected HealthSnap as its partner for this new program, it vetted five other vendors. The health system was looking for a solution that required no upfront capital for EHR integration or deployment, Muni noted.
He said HealthSnap stood out from the other companies because it had already successfully implemented remote patient monitoring at the system level with other organizations.
Muni added that he spoke with a variety of leaders from South Carolina-based Prisma Health who were involved with a system-wide HealthSnap deployment, and they all told him that the integration process went smoothly.
“That was probably the main selling point, after the no upfront cost,” he declared.
In the future, Muni said University Hospitals will likely explore extending HealthSnap’s program to different patient populations like diabetes and heart failure.
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