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Heard at HLTH: The Role of Non-Emergency Medical Transportation to Support Health Equity

Executives from health tech companies who attended HLTH 2025 shared their different approaches to healthcare innovation to address inadequately met care needs.

Health tech innovation took many forms at HLTH 2025. In a series of interviews by MedCity News Editor-in-Chief Arundhati Parmar and Reporter Marissa Plescia, executives shared their approaches to address inadequately met care needs.

MediDrive President and CEO Alan Murray, who has a healthcare background steeped in the health insurance industry, talked about the role of non-emergency medical transportation to support health equity, ensuring people without easy access to transportation can keep their medical appointments.

Berry Street Chief Commercial Officer Richard Fu talked about its approach to nutrition therapy, particularly its strategy for GLP-1 drugs as well as for chronic conditions.

Zelis Co-Founder & President, Payments, Yusuf Qasim talked about challenges of helping to transform the healthcare financial system, one where a significant portion of its operations are manual and paper-based or rely on legacy systems. Zelis seeks to streamline the payment experience with enterprise, AI-powered technology.

Lantern President Dickon Waterfield talked about specialty care, navigation, and how the company is driving people to use its proprietary network of physicians. He also talked about the ROI Lantern delivers.