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How to Build Effective Referral Networks and Improve Patient Navigation [Video]

Healthcare executives spoke with MedCity News on how their businesses are using tech to shape the clinician and patient experience.

Arbiter Chief Product Officer Anjali Jameson talked about some of the misalignment in healthcare for hospitals and payers and the consequences of fragmentation. She also highlighted components of building an effective referral network.

Clever Care Health Plan Chief Information Officer Koh Kerdsri and Chief Growth Officer Martina Strickland discussed how they have grown their language-focused care navigation system to improve the patient experience. They also highlighted new partnerships.