Beyond a spa franchise’s calming ambience and therapeutic services lie complex operational demands. Today, software that helps simplify your business operations and client management efforts is essential. Discover the five best software programs to buy for managing your business.
What to Look for in Spa Franchise Management Software
Learn which software features to look for to grow your spa business.
1. Security
Spa software must be secure and preferably Health Insurance Portability and Accountability Act (HIPAA) compliant to protect customer records from malicious hackers.
2. Customer Relationship Management (CRM)
Client retention is key to a successful business. Spa franchise management software lets you monitor employee performance, campaign promotions and loyalty point redemption in a dashboard to drive more customers to your branches.
3. Guest Experience Features
Many people value overall customer experience. Consider investing in software with in-app appointment scheduling, device flexibility, self-check-in and alternate availability recommendations to ensure a smooth guest experience.
4. Payment Automation
An integrated payment and point-of-sale (POS) system lets guests choose among payment options while enabling you to record transactions. Look for a spa management tool that complies with PCI Data Security Standards to secure all transactions.
5. Inventory Management
Good spa management software must have inventory capabilities, giving you control over all branches to procure and distribute goods according to needs.
6. Data and Analytics
Data allows businesses to gain invaluable knowledge about customer needs, preferences and purchasing behavior, which are essential for decision-making. Look for software that can simplify data from operations, sales, employee performance, marketing and client behavior.
What Is the Best Software to Buy for Managing a Spa Franchise?
Explore this summary of the best management tools for spa franchises.
| Company | Summary |
| Meevo | Best Overall |
| Nextech | Best for Medical Practices |
| Vagaro | Best for Business Management and Marketing |
| Mangomint | Best for Inventory and Client Insights |
| Clinic Software®.com | Best for Multi-Location Management |
Managing multiple franchises is a big responsibility. Here’s a detailed breakdown of why these spa management tools can help boost your business.
1. Meevo
Meevo is the best software for managing a spa franchise. It simplifies business management and features detailed KPIs, robust reporting and custom goal tracking to help boost growth. The software also offers a seamless client experience with its online booking, automated reminders and synced client memos across locations, making it easy for your staff to manage appointments. You can trust Meevo to make performance tracking easier if you have several branches.
Business operation features include:
●Central office
● Register
● Goal-set
● Inventory
● Integrated payment system
● Resource management
● Employee management
Client management features include:
● Booking
● Personalized client experiences
● Memberships
● Reporting
2. Nextech
Nextech is an excellent cloud-based software tool used by over 16,000 medical practices. It caters to clients in various industries, such as med spas, ophthalmology, dermatology, plastic surgery and orthopedics. The brand says it has helped businesses accommodate more than 10% of patients daily. What people love most about this brand is its user-friendly interface, allowing you to save valuable time. Schedule a demo via its website to assess if it’s the right software for your business.
Business operation features include:
● Easy-to-understand data insights
● Staff chart and follow-up recommendations
● Integrated POS payments
● Lead capture
● Streamlined manual processes
Client management features include:
● Record keeping
● Before-and-after photo management
● Results tracking
● Streamline e-prescribing
3. Vagaro
Consider Vagaro if your main concerns include business management and marketing. Aside from standard features like scheduling and appointment-setting, this software lists your business’s profile on its marketplace. Customers can book appointments by selecting their preferred slot, service, location and available spa employee. Moreover, it offers hardware tools like a QR scanner, credit card reader and a POS system.
Business operation features include:
● Website and marketplace integration
● POS systems
● Customer tracking
● Staff management
● Intuitive booking system
Client management features include:
● Scheduler
● Online booking system
● Forms
● Livestreaming
● Mobile app
● Notifications
4. Mangomint
Mangomint simplifies managing inventory, customers and appointments for spa franchises. It also provides insights into client behavior and sales trends, which can help create personalized business strategies. You can access all booked services on the calendar and see automatic notes for each one, including required space and tools. Regarding pricing, this brand values transparency, eliminating the need to worry about hidden costs or confusing plans.
Business operation features include:
● Multi-location capabilities
● Subjective, objective, assessment and plan (SOAP) notes, forms and charting
● Online booking system
● Staff management
● Payroll processing
● Retail and inventory management
Client management features include:
● Intuitive calendar and scheduling features
● Mobile apps
● Online booking system
● Forms
5. Clinic Software®.com
If you manage numerous spa centers, consider Clinic Software®.com. It provides your company with a 360-degree view of your appointments, customers and data, allowing collaboration across multiple locations. Moreover, you can track and organize various tasks across the company, activate automation and generate leads. It has every feature you’ll need to grow sales, get organized and save time.
Business operation features include:
● CRM software
● Automation
● Lead generation
● Tasks management
● Multi-location features
● Inventory tracking
Client management features include:
● Paperless consent forms
● Gift cards
● Subscriptions and memberships
Manage Your Spa Franchise Effectively With the Right Software
These companies are a great starting point when searching for the best software for managing your spa franchise. Evaluate your needs and consider the features each one offers so you can make an informed decision.