Adopting and implementing new technology is a major undertaking for physician practices and large health systems alike. But a new research report, sponsored by Smarter Technologies, reveals not only the challenges of implementation but also practice preferences for maximizing the effectiveness of new health tech, particularly AI. The AI Index in RCM report will be the focus of this webinar scheduled for January 22 at 1pm ET.
MedCity News surveyed 125 medical billing executives and support staff for the report, from CEOs through medical billing managers. They represent organizations of all sizes, from medical practices with 5,000 or fewer annual patient discharges to large hospitals with more than 10,000 discharges each year. The report also highlights challenges and needs for small practices and large ones.
It can take an average of two months or more for hospitals and medical practices to get paid for a medical bill, according to more than 40% of respondents. Survey participants also noted strong dissatisfaction with the current state of medical billing software. It is prone to coding errors, cumbersome to use, and expensive. Most respondents view AI tech as a way to reduce the time and effort it takes to resolve medical bills.
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