Subha Airan-Javia, MD, is the chief executive officer of CareAlign. Dr. Airan-Javia is a by-the-book physician by day, but a technologist by night. Her goal is to improve the delivery of care at hospitals by integrating applications that optimize every phase of the healthcare ecosystem. Dr. Airan-Javia spent 11 years as a healthcare information technology physician liaison and associate chief medical informatics officer at Penn Medicine, of the University of Pennsylvania Health System network. She completed her doctorate of medicine at the University of Maryland and earned a BS in biology at the University of North Carolina at Chapel Hill.
Reducing errors and improving patient safety have been considered a top priority since the 1999 IOM report “To Err is Human: Building a Safer Health System” was released. While some great strides have been made, it’s been almost 25 years and we are still seeing year-over-year increases in reported errors.
Even with EHRs, notes are still written down on paper and some critical communication never happens between clinicians. To reduce medical errors, we need to keep improving our systems for collaboration.
Patient expectations continue to evolve, and healthcare practices that fail to adapt risk more than just revenue—they risk losing trust.
We need health systems to improve teamwork and communication by implementing clear processes that are supported by user-friendly platforms.
A clinician and associate chief medical informatics officer shares her perspective of what's needed to improve the relationship between clinicians and technology in the development of end-user focused clinical tools.