Adam Silverman MD is the chief medical officer of Syllable. He is a passionate healthcare innovator with 30 years of experience as a physician and executive. He has a diverse work history that includes private practice, academic medicine and physician leadership in both hospital and ambulatory settings. He is a board-certified General Internist who relocated to the West Coast in 2019 to serve as the inaugural Chief Medical Officer of Syllable. He has deep accountable and value-based care, and digital health experience and has had senior leadership roles in large health systems.
The volume of calls to hospital call centers has led to an industrialized approach thereby sacrificing the human touch and personal connection between doctors and patients. Ironically, artificial intelligence can help to rekindle that by handling call center calls more efficiently.