Beth Fuller and Will Stewart

Beth Fuller and Will Stewart are consulting principals of ED Services of Philips.
Beth has over 35 years of emergency, ICU, and critical care transport leadership experience in academic medical centers and community hospitals. She possesses extensive clinical and leadership knowledge and experience and has led ED change and reduced cost while improving patient satisfaction and employee engagement. Beth has assisted several organizations in redesigning their triage systems based on best practices, resulting in substantial decreased length of stay, decreased left without being seen rates, and improved patient satisfaction. She holds nursing certifications in critical care, emergency nursing, and flight nursing.

Will has decades of experience helping emergency departments increase efficiency and throughput capacity and boost patient and staff satisfaction, while lowering costs. He has assisted health care providers to reduce ‘left without being seen’ rates by as much as 80% and raise charge capture rates. Results have been realized by leveraging performance improvement best practices while providing focus on safe care for both patients and staff. Will brings a keen awareness to organizational and unit culture which is important when implementing sustainable change. With a focus on process and culture, Will excels at mentoring new leaders.