Ellen Herlacher is principal at LRVHealth where she collaborates with the firm’s strategic investors including providers, payers and select vendors to identify and nurture early-stage startups solving the industry’s biggest challenges. She leads the firm’s investment strategy in areas including women’s health and behavioral health, and sits on the board of directors at Diana Health. Before joining LRVHealth, Ellen was director of Tufts Health Ventures, manager of Emerging Businesses at athenahealth, investment manager at Goldman Sachs, and consultant at Bain & Company.
A typical health system either loses money or just breaks even on its Labor & Delivery services. As a result, there is little incentive or budget to invest in innovating around or improving the experience. yet despite the poor economics, health systems consistently point to Women’s Health as a top strategic priority.
Few people question whether care delivery will continue to migrate out of the hospital into new settings such as the home. The better question is, what services - specifically - will migrate to the home, and what innovations are necessary to support these migrations?
When it comes to managing inbound phone calls, underperformance has devastating cost implications.