How to better frame population health alerts and avoid drowning in data
If we repeat the design mistakes of the EMR and device manufacturers in acute care, and apply them to population health, we will stop accountable care in its tracks.
Frank Ingari
Author Bio: Frank Ingari brings more than 30 years of executive experience to his role as Chief Executive Officer at NaviNet. Most recently, he was Chief Executive Officer of Essence Healthcare Inc. (EHI), one of the highest-rated Medicare Advantage plans in the United States. Under Ingari’s leadership, EHI pioneered an innovative accountable care solution with its sister company Lumeris Corp. to deliver world-class population management tools, clinical informatics, and information delivery systems to its members and contracted physicians.
Ingari grew EHI from $70 million to more than $400 million in revenues while improving the company’s government-issued Star rating from 3.5 to 4.5 (out of a possible 5). The Star rating holds insurers accountable for administrative efficiency, the quality of care delivered, and the satisfaction of consumers served.
Ingari is a veteran technology entrepreneur with extensive experience in database, network applications, and end-user adoption. He was Chairman and Chief Executive Officer of Shiva Corp., a pioneer in the remote access market, taking the company public with Goldman Sachs in 1994. He served previously as Vice President and General Manager of the spreadsheet division at Lotus Development Corp. and as Vice President Worldwide Marketing during the launch of Lotus Notes. He was a founding board member at Powersoft Corp. and served on the boards of Sybase and Microstrategy.
Ingari has contributed to industry standards and collaboration in several ways, serving as an original advisor to the Object Management Group (CORBA and web services specifications), President of the Massachusetts Telecommunications Council, and Chairman of the PricewaterhouseCoopers National Survey of Software Industry Operating Practices.
Ingari graduated from Cornell University, concentrating in American Literature and American Foreign Relations, graduating summa cum laude. He is a member of the Accountable Delivery System Institute’s faculty and serves on the Presidential Advisory Board of the Berklee College of Music.
Topics: Value-based care and reimbursement; Government healthcare programs; Healthcare standards; Healthcare IT; Population health; Collaboration between payers and providers; Accountable care; Interoperability