Jeff Cohen, WNPR

Posts by Jeff Cohen, WNPR

Policy

Connecticut tries to sell its Obamacare success to other states

Kevin Counihan, the CEO of Access Health CT, is walking through the 15th floor of a downtown Hartford office building that houses Connecticut’s health insurance marketplace. He passes the legal department, the IT folks and the consultants, then stops in front of three large, wall-mounted computer screens. “These are showing in real time activity on […]

News

Healthcare.gov call centers making big bucks to field ACA questions

Before the Affordable Care Act was even open for enrollment, Viviana Alvarado was already taking calls from people who wanted to know more. She and about 40 of her colleagues are answering the phones for Maximus, the company Connecticut contracted to run its call center. The contractors running the troubled federal healthcare.gov website have been […]