Jaeson Paul

Jaeson Paul is the Head of CX at CI&T. CI&T partners with the world's largest pharmaceutical, consumer healthcare, and medical device manufacturers to create better experiences for patients and healthcare professionals.

Posts by Jaeson Paul

MedCity Influencers

Yes, Agile Can Work in Medtech

Three tips to succeed in a highly regulated environment

Health Tech

What’s Keeping Healthcare CIOs Up at Night: How to Improve Patient Satisfaction by Handling Calls More Efficiently

Health systems have spent billions on portals while investments in modernizing the voice channel — the dominant preference of healthcare consumers — have taken a backseat.

By Stephanie Baum

Health IT

Accelerating Claim Processing: Strategies to Shorten the Life of a Claim

These strategies and practices can significantly shorten the life cycle of claims, leading to quicker resolutions and improved financial outcomes.

By Greenway Health