Jim Rogers is a recognized leader in population health strategy and the design and operation of patient engagement, care management and care navigation programs and service lines, including oncology, cardiology, orthopedics, sleep medicine and bariatrics. He currently leads the Healthcare and Life Sciences practice at Avaya, and also serves as a principal consultant and SME for healthcare organizations reimagining the patient and member experience on the Avaya OneCloud platform.
There are a few things healthcare organizations need to do automated self-service well: a cloud-based communication platform built on composable infrastructure, reliable EHR data, and a way to segment this data to create experiences that matter.