Lesa is the global practice lead for consumer solutions in "NTT DATA’s Health Plan Solution team focusing on digital innovations for health plans. She has approximately 35 years of leadership experience in healthcare, group benefits, health plans and consulting. In her role at NTT DATA she has helped lead the development of an integrated Digital Health Platform that gives health plans, providers, brokers, employers, individuals and members the tools needed to make better decisions.
The days of the primary care provider (PCP) acting as a gatekeeper to care for Millennials are gone. Some 85% of previous generations elected a PCP, while 45% of 18 to 29-year-olds and 28% of 30 to 49 year-olds have no primary care provider