Dr. Muthu Alagappan is an internal medicine physician at Harvard’s Beth Israel Deaconess Medical Center and the Chief Medical Officer at Notable, the seamless intelligent automation healthcare company. He received his medical degree from Stanford University Medical School, and was named on Forbes’ “30 Under 30” list in 2012 and 2013 for his professional basketball analytics.
Although the flight check-in process is quick and easy, it lacks the intelligence and personalization that would make it truly exceptional. When I say I am optimistic that we can do better in healthcare, it’s because we are sitting on a wealth of data that lives, largely untapped, in the electronic health record
Offloading menial tasks to digital assistants isn’t just about a reduction in workload; it allows physicians to refocus their time on what they entered the profession to do—treating patients.
Employees who enjoy their benefits are more inclined to stay with their company. A 2025 Marsh McLennan Agency report said 73% of employees would remain if plan options were better.
Automation expands the capacity of care teams, allowing providers to accomplish more with less. As a result, automation can offer an unbiased and personalized mechanism to reach patients in the manner that best suits them.