Mealtime. Naptime. Bath time. Bedtime. Everything is on a schedule for residents in a traditional nursing home, leaving little flexibility for personal decision making. But LaVrene Norton is working to change that. Norton is founder and president of Action Pact, a national consulting firm. It specializes in helping retirement communities and nursing homes train staff […]
No one wants to go to the dentist, but kids need to. A small cavity left to fester can grow into a big health problem. That’s why the government made pediatric dental care one of the health law’s “essential benefits.” But new data suggest the law is failing to fully deliver on its promise: A […]
When it comes to managing inbound phone calls, underperformance has devastating cost implications.
Chris and Alicia Johnson have 10 kids — three biological, five adopted out of foster care and two foster children — all under one roof on the outskirts of Orlando, Fla. While providing love, support and encouragement for their foster kids, they’ve sometimes run into roadblocks trying to get them health care, including needed mental […]
The use of robotic surgical systems is expanding rapidly, but hospitals, patients and regulators may not be getting enough information to determine whether the high tech approach is worth its cost. Problems resulting from surgery using robotic equipment—including deaths—have been reported late, inaccurately or not at all to the Food and Drug Administration, according to […]