The Critical Imperative for Health Plans to Tackle Late Payment Interest
Health plans can reduce late payment interest by up to 25% year over year by focusing on three critical areas.
Manju Byrappa and Zaffar Khan
Manju Byrappa is Vice President, Solutions and Practice Lead at Sagility. He is a business management professional with over 24 years of experience in setting up specialized claim processing units and concierge models for U.S. Healthcare and Expat/Global insurance. In his current role as a Solutions architect and Claims Practice head, Manju diligently tracks industry trends and pain points in Claims operations and works with all stakeholders to design products leading to innovation, cost avoidance, improved customer satisfaction, operational efficiency, a strong brand reputation, and sustainable growth.
Zaffar Khan is Associate Vice President of Transformation & AI at Sagility. He is passionate about driving transformation through the power of AI, Automation & Analytics, and uses these tech enablers to streamline processes, improve decision-making, and achieve strategic goals.