Matt Rozen is Executive Director of Healthcare Product Strategy for JPMorgan Chase. He joined JP Morgan in 2013 and has over 18 years of experience in banking and treasury services. Matt is responsible for leading, defining, and executing on strategic investments that support the Commercial Bank’s vision to deliver treasury solutions that support our healthcare clients’ needs. Matt has worked with the largest healthcare organizations in the country to build payment processing networks, optimize patient payment processes, and help drive key financial and operational performance metrics. He also works with our clients to collect and share best practices and challenges related to government and industry reform. He has spoken at HFMA, HMA and the annual JP Morgan Healthcare Advisory Council Conference and hosted the Healthcare Client Innovation Council event. He is a native of Phoenix, Arizona where he and his wife Shaina reside with their son Reece.
Jeff Lin is Chief Product Officer at InstaMed, a J.P. Morgan company, where he leads the ongoing product innovation of healthcare payment solutions for payers, providers, and consumers. This includes the discovery, evolution and execution of products that further simplify the healthcare payments process. Over the past 20 years, Jeff has developed domain expertise in healthcare and payments with a focus in the areas of product management, product strategy, product marketing and client solutioning. Jeff is host of the HealthcareNOW Radio program Payment Matters where he is joined by industry experts and thought leaders to discuss the latest trends, regulations, and innovations impacting the healthcare payments landscape. He speaks nationally regarding trends in healthcare payments, consumerism and innovation.
The demand for digital payments shows no signs of dwindling—78% of consumers surveyed reported that they want contactless payment options to remain in place. Hence, stakeholders across the industry should further digitize processes to promote future growth.