Rhonda Kamenick serves as the Senior Director of CRC Operations (Clinical Appeal Team) for Conifer Health Solutions. Prior to this role, Rhonda spent 20 years working for Advocate Health, most recently as Director of Revenue Recovery in the Midwest (WI and IL), which included Denial Prevention (both hospital and professional), Clinical Appeals, and Government and Commercial Audits.
Originally a Registered Nurse, Rhonda has used her broad clinical knowledge to help bridge the gap between operations and the Revenue Cycle while working hand in hand to prevent work denials. Over the last ten years, she has grown the denial prevention department from one 0.5 FTE to more than 60 full-time team members.
Sluggish margins and high costs have created a challenging environment for provider organizations. With the number of denied claims increasing significantly over the past few years, so has the time and resources needed to manage those denials.