Rick Ratliff is currently the Managing Director and CEO at MedAdvisor, where he is responsible for driving the growth of the global business focused on innovative data-driven digital solutions for medication adherence. Before this, Rick spent over 30 years in the healthcare and pharmaceutical technology sector in key markets. He has led the development of several large-scale technology-enabled healthcare businesses within global organizations such as IBM and Accenture as well as via start-up and early-stage businesses including Healthvision, Surescripts, and ConnectiveRx. Rick also worked with the Australian Federal Government to develop and deliver My Health Record, the leading online EHR available to all Australian citizens.
AI offers a number of immediate opportunities for pharmacies to change their operation through intelligent automation, freeing up pharmacists to provide their patient population with higher-value services like patient counseling and medication management.