Scott Andrews is the General Manager, Health Systems at Kyruus, where he is responsible for all aspects of the business unit, including sales, marketing, product development, account management, professional services, and ongoing customer success. Previously he was Chief Customer Officer at Kyruus, responsible for account management, implementations, customer success, and ongoing support of the customer base. Prior to joining Kyruus, Scott worked at athenahealth for 17 years where he served in leadership roles in Client Services, Operations, and Finance. Most recently he was the Senior Vice President of athenaCare responsible for managing the onboarding, optimization, and support of the athenahealth customer base. Before athenahealth, Scott was a manager at Tufts Health Plan responsible for financial and regulatory reporting. He was also a manager in the Health Care practice at Ernst & Young and earned a Certified Public Accountant designation. Scott obtained a Bachelor of Science degree in Accounting from St. Michael's College in 1990.
At a time of dramatically increasing consumer demand for convenience and digital self-service, hospitals and health systems have a significant opportunity to close the gap between expectations and reality for people trying to find care.