Sylvia has spent her career trying to “fix healthcare,” aiming to solve struggling rising costs and uneven quality. With almost two decades of healthcare experience, Sylvia brings to Greater Good Health her talent for marrying clinical and business operations and translating that union into value. With patients and providers always at top of mind, she took on roles to systematically transform the care delivery model for both the payer and the provider. She has a deep understanding of the healthcare system, specifically in managed care and value-based models. As an operator, Sylvia has pioneered medical management programs that address the needs of the highest-risk patients. As a strategist, she has developed innovative initiatives to improve provider burnout, patient experience, evidence-based practice, and leadership development. Sylvia resides in Manhattan Beach, CA with her husband and three daughters.
Prior to the pandemic, about half of U.S. states had given nurse practitioners full practice authority. Since then, even more states have issued executive orders to allow NPs to take on more responsibility during the pandemic – an emergency response put in place to help address new challenges.