Sheri Kirshenbaum, PhD, is the Clinical Director at Quartet Health in New York. Her expertise in the health care field has focused on improving health outcomes for vulnerable or hard-to-reach populations including individuals living with chronic mental illness, substance use disorders, and HIV/AIDS. She was a 9/11 first responder and saw patients through the aftermath of Hurricane Sandy in New York City. She joined Quartet to have a wider influence on innovations to get patients the mental health care they need when they need it.
Susan Foosness, MSW MPP, is a Senior Business Operations Advisor in Behavioral Health at BlueCross and BlueShield of NC. She helps develop and implement behavioral health initiatives for Blue Cross NC including integrated care and value-based programs. She is a former child and family psychotherapist specializing in trauma treatment and lives in Durham, North Carolina.
With the line between provider and patient now blurred, behavioral health professionals need to be in tune with their own psychological and physical state and seek support from colleagues, a supervisor, or their own therapist.