Dr. Shantanu Nundy, chief medical officer of Accolade, oversees the company’s clinical strategy and solutions to improve health outcomes for individuals and families, as well as the experience and relationships they have with their providers. He practices as a primary care physician at Mary’s Center, a federally qualified health center serving a large, immigrant community in Washington, D.C. In 2021, Dr. Nundy published his second book, “Care After Covid: What the Pandemic Revealed is Broken in Healthcare and How to Reinvent It.” He lectures on health policy at the George Washington Milken Institute for Public Health.
Covid-19 has forced us to face inequities present in health outcomes head-on and to recognize the systemic nature of health inequality that goes beyond the limits of what the healthcare system alone can change. The Quintuple Aim is a new framework for addressing these health inequities and centering our innovation and improvement efforts on marginalized communities and populations.