With more than two decades of experience building strategy, GTM, and growth for payer, provider, medical device, and technology organizations, Susan Taylor, Pega's Vice President of Healthcare and Life Sciences, is responsible for leading the development of Pega’s innovative approaches that enable organizations to transform the administrative work of healthcare to empower healthcare teams and patients to improve health outcomes at scale.
While the recent rollbacks of authorization requirements by insurers are a positive step forward, there is still work to be done in streamlining processes and reducing administrative burdens in the healthcare industry.