Tom Furr founded PatientPay, a healthcare revenue cycle management platform, based on his experiences with antiquated healthcare billing and payment systems. PatientPay solely focuses on moving healthcare beyond the traditional printed statement, paper check handling, and unused online portals. Prior to founding PatientPay, Tom was the CSO/COO and Board member at MobileSmith Health. He was also a co-founder and president of Kinetics, Inc., an early online commerce provider for small businesses with partners such as Wells Fargo, First Union, and Netscape.
For community hospitals, it’s a sign of the need for a different approach to patient financial communication and payment — one that meets patients where they are and protects their dignity while avoiding undue stress on the organization’s bottom line.