Vivian S. Lee M.B.A., M.D., Ph.D.

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How to really measure the value in health care

Nearly two years ago, we embarked on journey into uncharted waters. We were at a moment in our history when our Exceptional Patient Experience results and UHC quality rankings affirmed that we had remarkable organizational capability, agility and capacity for change. Then, the Affordable Care Act had an uncertain future. We moved in the direction […]