In this issue of the Deloitte Review, employees from the world’s largest professional services firm discuss:

Covid-19

The essence of resilient leadership

by Punit Renjen

“Whereas organizations used to describe agile change as ‘fixing the plane
while it flies,’ the COVID-19 pandemic has rewritten the rules of upheaval
in modern times. Those of us leading any organization—from corporations to
institutions to our own families—are not fixing the plane in midair, we’re building
it. Times like these need leaders who are resilient in the face of such dramatic
uncertainties.”

Health care transformed

Patient engagement 2.0

by Mark Lush, Christopher Zant, Sherilyn Notte Tuthill, and Alicia Saddock

The life sciences industry is moving beyond core patient services to the next generation of engagement platforms that seamlessly span the entire patient cycle to help improve health outcomes.

Narrowing the rural-urban health divide

by Alex Schulte, Melissa Majerol, and Jessica Nadler

There is growing evidence that virtual health can be a cost-effective and powerful tool to improve rural health care. Here’s how health care providers can get started and how government agencies can help.

To access the full version of The Deloitte Review, please click here.