IBX is averaging 30,000 customer phone calls a day since plans sold on the exchange kicked in
Success is good. But too much success can leave some people grumbling. Take Independence Blue Cross. The region’s largest health insurer anticipated enrolling 100,000 new members in Pennsylvania and through AmeriHealth New Jersey when the Affordable Care Act marketplace opened in October. As of April 30, the company had signed up a total of 283,000 […]