As OpenAI and Anthropic move deeper into healthcare, experts say AI chatbots are becoming the new front door to medicine. This shift is shaking things up for some health tech startups, redefining the patient-provider relationship, and intensifying debates over safety, privacy and accountability.
AI rivals Anthropic and OpenAI are both expanding their large language models into healthcare. Anthropic is blending its enterprise and consumer tools in a single platform, while OpenAI is separating its consumer-facing ChatGPT Health from its industry-focused OpenAI for Healthcare. They are both targeting patients, providers and researchers with AI tools for tasks ranging from personal health insights to coding to prior authorization.
Across the nation, state-based health insurance exchanges are searching for ways to better serve their communities while making enrollment easier, more personal, and more accessible for everyone.
Dr. Jackie Gerhart firmly believes that an AI tool meant to help make sense of a person's health or medical records must be housed within the EHR. She also contends that Epic's digital concierge tool, Emmie, will do much more than simply reactively answer questions posed by the user.
OpenAI announced a new dedicated platform for health conversations. The company said the new offering is not intended for medical diagnosis or treatment — but rather to provide support for personal health navigation.
At the HFMA Annual Conference, AI expert Zack Kass shared a personal story to emphasize the enduring importance of human qualities like empathy and compassion in healthcare. In his view, these qualities will only become more essential as AI continues to transform the clinical landscape.
To be clear, this doesn't mean healthcare organizations should adopt LLMs tomorrow. But what’s changed is that the primary obstacle - cost at scale - is no longer the immovable obstacle it once was. For healthcare leaders who have been watching the AI wave from the sidelines, this is the moment to move from curiosity to action.
How can AI benefit and improve patient outcome in the emergency department? Watch the latest episode to find out.
The AI race heats up with a new kid on the block from China. How did it compare against a popular U.S. genAI engine on a simple healthcare industry question?
A new study led by Stanford researchers tested four commercially available LLMs and found that they all could potentially cause harm by breeding inaccurate, racist information. For example, all models tried to justify race-based medicine when asked questions about calculating patients’ kidney function and lung capacity — two areas where race-based medicine practices used to be common but have since been scientifically refuted.
Regard — a startup selling an AI co-pilot that helps clinicians diagnose medical conditions — announced a new partnership to add to its technology's capabilities. The company is teaming up with OpenAI to release new chatbot functionalities built on OpenAI’s large language model GPT-4.
Iodine Software recently announced that it is expanding its relationship with OpenAI. By doing so, Iodine will integrate the latest GPT-4 language model into its existing AI technologies and datasets, specifically its AwareCDI product suite.
Greenway Health blends smart technology with human expertise to elevate revenue cycle.