MedCity Influencers

EMR – Do patients get heard?

Most patients are concerned about the lack of time they receive from their doctors. Consultants within the Health IT stratosphere actually attribute a lot of issues in the industry to this concern faced by patients. However, the advent of modern technologies such as the Electronic Medical Record (EMR) has made it possible for doctors to […]

Most patients are concerned about the lack of time they receive from their doctors. Consultants within the Health IT stratosphere actually attribute a lot of issues in the industry to this concern faced by patients. However, the advent of modern technologies such as the Electronic Medical Record (EMR) has made it possible for doctors to spend less time on paper work and more on their patients. Modern technologies such as point-and-click allow doctors to select options in the EMR system which results in automated sentence creation.

Since doctors are generally not tech-savvy, they fail to realize the importance and benefits of using EMR solutions. In this age of patient engagement, apart from receiving quality care, patients want more say in their healthcare delivery. Before the advent of Electronic Medical Records, doctors used to spend hours on documents accessing, storing and retrieving data. This meant that they could give less time to patients – which lead to patients complaining about the lack of interaction with their doctors.

A North Carolina based physician says, “Patient engagement has always been a major concern for us and fortunately health IT provides a solution to the problem too. With limited time and knowing that we have a long list of patients to entertain, engaging patients in a more appropriate manner has been a laborious task, but thankfully EMRs have made it easier for us to do that”.

Care providers although have been the main beneficiaries of EMRs, patients on the other hand also act as silent beneficiaries since they receive treatment that is more accurate, more efficient and get to spend more time interacting with their doctors. Tools such as the Patient Portal also engage and empower patients so that they can connect with their doctors in the comfort of their homes.

Transitioning from traditional paper based practices to electronic initially was a difficult task both for doctors and their vendors. The advent of modern EMR technologies has brought with it automation tools and techniques that makes this transition smooth, effortless and efficient. In essence, EMRs do help patients voice their issues and empowers them to take part in their healthcare process.

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