HHS secretary Sylvia Mathews Burwell (who just joined Twitter, by the way) announced $60 million in grants today for “navigator” organizations in states using the federal health exchange, or running state-federal partnership exchanges.
In-person assisters, or navigators, conduct outreach in their communities and provide face-to-face support for people trying to enroll in health insurance through the exchange, which will re-open Nov. 15. Before open enrollment last year, HHS gave out $67 million in navigator grants.
The administration is hoping to avoid the technical glitches that had navigators using paper applications and phone calls to enroll people last fall.
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As many of the recipients are the same as last year, the grants will “build on lessons learned from last year,” HHS said in its announcement. New training for navigators this year will include a course on dealing with “advanced marketplace issues,” like strategies for encouraging college-age adults to enroll. Organizations will also be required to submit weekly reports on their activities.
See the full list of navigator organizations here.
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