House calls are hot this week.
First, Heal announced it was expanding its service area to Silicon Valley. Then, Thursday, Colorado’s Centura Health announced that it was teaming with DispatchHealth to bring both acute and primary care services to patients’ homes and workplaces.
Denver-based DispatchHealth is joining Centura’s Colorado Health Neighborhoods network, which follows the patient-centered medical home model. “We believe that care everywhere empowers people to make smarter decisions about their health and creates healthier communities,” said Pam Nicholson, Centura’s senior vice president for strategy.
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DispatchHealth has branded itself a concierge service as well as an adjunct rather than a competitor to emergency medical services. As such, the company called its board-certified emergency physicians “extension of CHN’s team approach to evidence-based medicine and best practices, one that emphasizes prevention and wellness and encourages consumers to actively participate in their own health.”
Unlike EMS or an emergency department, DispatchHealth services are only available from 9 a.m. to 9 p.m. local time. Patients can request a house call by phone or the Web. A mobile app will arrive next month, the company said.
Photo: DispatchHealth