Vital Score
Name: Vital Score
Location: New York and San Francisco
Money Raised: $780,000
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The Product
Vital Score is a behavioral science-based solution that identifies individuals at peak moments of receptivity and matches them to health services that will reduce costs and improve their health. We help health system/plan customers identify existing programs where increased patient engagement will have immediate impact. The company’s configurable software solution supports these use cases through modules that can expand, addressing multiple pain points over time through a single platform and workflow for providers. Vital Score’s clinically-proven referral system is driven by and for patients, which means improved patient experience, less staff time on outreach and more time delivering valuable care.
The Impact
The company’s turn-key, lightweight, easy-to-use patient application and clinically proven referral system solves one of healthcare’s most intractable problems: getting the patient motivated to take better care of themselves and use the right health services at the right time, with a single platform/workflow for providers. With 6,500 patients, we have demonstrated that Vital Score’s unique approach dramatically increases in patient participation in key services:
- 22x increase in smokers participating in smoking cessation programs
- 5x increase in at-risk patients participating in health coaching services
- 71 percent of total population participating in text messaging programs
- 47 percent of polypharmacy patients participating in pharmacist consults
Service providers spend less time on outreach and more time providing care. Program completion rates dramatically improve health. The economic impact is significant for each of Vital Score’s modules, as we reduce FTE staff and show increasing smoking quits, rate of CMRs, health coaching and more.
A Personalized Approach to Medication Nonadherence
At the Abarca Forward conference earlier this year, George Van Antwerp, managing director at Deloitte, discussed how social determinants of health and a personalized member experience can improve medication adherence and health outcomes.
Customer or Pilots
Vital Score has two paying customers and has done a series of pilots at top academic medical centers and innovative health systems.
Revenue Model
Vital Score generates revenue from renewable annual contracts with health systems and plans. The company’s pricing is a tech-enabled services model based on licensing fees for users. Additional revenue comes from services and tailored use cases for Vital Score’s customers targeting their specific populations and conditions.
https://vimeo.com/vitalscorehealth/review/185325338/69d4bb54e8
