CarePort Health, which helps organizations with the patient transition between acute and post-acute care, is now managing the Allscripts Care Management portfolio. The expanded company will debut at the Annual Case Management and Transitions of Care Conference on April 24-27.
CEO Dr. Lissy Hu founded Boston-based CarePort in 2012. The company’s solutions utilize on information from post-acute care providers to better manage patients through their care journey. Back in 2015, the startup raised $2 million from investors including Generator Ventures, Baseline Ventures and Launch Capital.
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By 2016, Chicago-based Allscripts acquired CarePort Health.
“It’s never an easy decision as a founder to be acquired,” Hu said in a recent phone interview. “With Allscripts … the network they’ve built was going to allow us to scale very quickly. It was the next logical step in accelerating our innovation.”
As for Allscripts Care Management, it was founded as ECIN in the 1990s. It currently encompasses a utilization review and discharge planning tool as well as a referral management tool.
“They’ve been a leader in acute care management for almost two decades,” Hu said of Allscripts Care Management. “Where CarePort has come in is extending that visibility outside the hospital’s four walls.”
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As part of this announcement, the CarePort suite will include CarePort Care Management, CarePort Referral Management, CarePort Guide, CarePort Connect and CarePort Insight.
The management change is in part being driven by the market and where it’s headed in terms of outcomes-based reimbursement and care coordination, Hu said. But on a larger scale, what it’s truly about is the customers.
“The main reason we’re doing this is for our clients and where we see their needs going,” she said.
Hu noted CarePort clients should see improvement from the product innovation side and in a higher level of service.
Additionally, the Boston company plans to focus on expansion efforts. It currently has about 150 employees, but Hu said it hopes to hire 50 to 60 new people by the end of 2018.
CarePort has also taken steps to bring in executives with care coordination experience. ECIN cofounder and CTO Scott Kerber will oversee development and solutions. Dave Borowski has 14 years of experience with ECIN and Allscripts is heading up services and support.
Looking down the road, Hu underscored how CarePort wants to help customers prepare for the future by delivering a solution that spans the care continuum.
“We’re going to be rolling out a whole host of new features in the combined product,” she said.
Correction: A previous version of this article listed the wrong founding date of CarePort Health. It also incorrectly listed the name of the CarePort Care Management product.
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