AT&T and ZOTT, a patient engagement technology company, are teaming up to use technology to better the patient experience. The collaboration enables hospital patients and their families to access DIRECTV for BUSINESS through ZOTT’s platform.
Headquartered in Dana Point, California, ZOTT has a cloud-based entertainment and educational content platform. Its offering allows patients and family members to consume different types of content simultaneously. For instance, a patient at a hospital can be live streaming a YouTube video on her phone, while her parents use their laptop to play a game from ZOTT’s game library.
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Through the new relationship with AT&T, said patient’s brother can watch DIRECTV for BUSINESS content on his tablet.
All content can be watched at any location throughout the hospital.
By teaming up, the organizations hope their work will improve patient satisfaction rates.
“AT&T supports healthcare organizations as they transform from focusing on healthcare to human care,” Maria Lensing, AT&T’s vice president of global business healthcare solutions, said in a news release. “Working with ZOTT to provide DIRECTV for BUSINESS on any device in the hospital helps move them a bit closer to being people, not patients.”
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In a recent phone interview, ZOTT president Brian Hodous, who joined the company earlier this summer, elaborated on the organization’s approach.
ZOTT’s primary customers are hospitals, he noted.
“We’ve engaged a number of different hospitals,” Hodous said. “We are doing paid pilots selectively to better understand how our services … are creating demand.”
He also commented on how ZOTT’s platform lets patients and caregivers view content in their own manner.
“Our ZOTT content can be played on televisions, which are in the rooms. They can also be played on the devices the patients or their families might bring in,” Hodous said. “That’s the beauty of ZOTT.”
New content and experiences are added to the ZOTT platform every day. Individuals can access movies, TV shows, games, interactive entertainment, the Minecraft virtual playground, live chat messaging, music and educational materials.
The company also has a team of moderators who watch content and ensure it is safe and appropriate for patients of different ages.
The California organization was created by Taylor Carol, who underwent a five-year battle with cancer, and his father Jim. Together, they created GameChanger Charity, a nonprofit focused on using gaming and technology to empower patients. ZOTT was born out of that endeavor and is considered a for-profit subsidiary owned in majority by GameChanger Charity.
Photo: ZOTT