This year marks the first time MedCity News and HLTH have teamed up to present MedCity’s annual patient engagement event ENGAGE at the second annual HLTH conference on Monday, October 28 at the MGM Grand in Las Vegas. ENGAGE at HLTH will explore how technology, providers and payers impact the patient experience and most importantly, the patient’s perspective of healthcare. Thousands of the healthcare industry’s most forward-thinking executives will gather for the HLTH conference October 27-30.Here is an overview of the agenda for ENGAGE at HLTH and some of those who will be taking part.
What happens if we fail to change? To fix what’s broken in U.S. healthcare, we first need to understand the systemic failings and the psychological barriers that undermine American healthcare. Hear a proposed solution for the future built on the pillars of integration, capitation, technology and physician leadership.
Prioritizing the patient experience How do we design our operations around keeping our patients’ needs priority number one? What challenges hinder our efforts? An expert panel of chief patient experience officers from leading hospitals discuss their learnings and ongoing initiatives.
When the CIO becomes the patient What happens when the chief information officer of a major health system has a close encounter with those very IT systems as a patient? Hear from the CIO who became a cancer patient and saw the true struggle in utilizing EHRs and other clinical tools. Learn from his newfound mission to make tech work for providers and patients.
How do we fix healthcare? We listen to patients. Our health system is riddled with challenges at every corner, but no single group feels the impact more acutely than patients. Hear a panel of empowered patients and enlightened companies discuss their unique health journeys and how they would like to overhaul our broken system.
Attend HLTH to hear from innovative leaders like Cris Ross of Mayo Clinic, Jeroen Tas of Philips, Roberta Schwartz of Houston Methodist Hospital and more. Register here and use code medcity150 to save $150.
Can AI chatbots help improve the patient experience? Artificial Intelligence, while questionably overhyped, is being leveraged in various aspects of health, from medical imaging to drug development to gleaning data insights and patient matching for clinical trials. Learn how AI is being utilized to engage with patients and better guide them along their health journey.
From paralysis to empowerment When a little girl became paralyzed, she and her dad jumped into action to find a solution. They set out to build a robotic exoskeleton arm brace that would attempt to pick up signals from her damaged motor neurons and use them as a control signal for the exoskeleton. Their odyssey is a testament, not only to the kindness of strangers and the indomitable will of a little girl, but also to the fact that patients can create their own personalized solutions.
Among the speakers at ENGAGE are:
- Cris Ross, Mayo Clinic CIO Since joining the Mayo Clinic in 2012, Ross has revamped IT strategy, helped lead an enterprise-wide electronic health record convergence program, developed partnerships, and initiated major innovation programs in data, analytics, and machine learning. Prior to Mayo, he held technology and business leadership roles with Surescripts, MinuteClinic, and UnitedHealth Group.
- Adrienne Boissy, Cleveland Clinic Health System Patient Experience Officer, leads initiatives to improve the patient experience across the health system. She previously served as the Medical Director of the Center of Excellence in Healthcare Communication. Her team created a comprehensive program to strengthen physician and provider communication skills throughout Cleveland Clinic and has trained more than 4,000 staff physicians and house staff to date.
- Alan Dubovsky, Cedars-Sinai Chief Patient Experience Officer, is responsible for the facilitation of all patient experience strategy and operations improvements in the inpatient, ambulatory, emergency, and ancillary areas for the health system. He joined Cedars-Sinai in November, 2016, with 15 years focused on healthcare patient experience improvement. Prior to joining Cedars-Sinai, Dubovsky was with Emory Healthcare in Atlanta, Georgia, serving as the Director of Operations. In that role, Alan was responsible for the departments of patient experience, physician engagement, special constituent and international patient programs, referral management, education and training, and leadership and talent development.
- Jeroen Tas, Philips Chief Innovation and Strategy Officer, is responsible for M&A strategy planning, R&D, solutions design, medical affairs, sustainability, technology platforms, ventures and emerging businesses. Tas is responsible for creating a pipeline of innovative business propositions that leverages emerging technologies such as artificial intelligence, sensing technologies and the Internet of Things to reinforce the company’s health propositions aimed at supporting consumers, care professionals and health systems with personalized connected health solutions. Tas joined Philips in 2011, leading IT worldwide as Group Chief Information Officer. In 2014 he became CEO of Philips Healthcare, Informatics Solutions and Services, overseeing digital health and clinical informatics. From 2016, Jeroen led the company’s Connected Care and Informatics businesses.
- Daniel Nathrath is the CEO and co-founder Ada Health, a health tech company combining medical knowledge and bespoke AI tech to empower people to manage their health and support medical experts in clinical assessment. Nathrath is a serial entrepreneur with more than 20 years of experience. During his career, he’s founded several startups around the world and served as general counsel and managing director at tech firms across Denmark, Germany, the US and the UK. Daniel has also served as a consultant at the Boston Consulting Group.
- Roberta Schwartz is the Chief Innovation Officer with Houston Methodist Hospital, one of the Texas Medical Center’s founding institutions. In her role as CIO, Schwartz is responsible for advancing and expanding Houston Methodist’s digital innovation platforms, including telemedicine, AI, and big data. Prior to joining Houston Methodist, Roberta worked as director of business development for Mount Sinai School of Medicine in New York, as a consultant and project manager to several academic medical centers for APM/Computer Sciences Corporation, and for CMS.
In addition to patient engagement, some other areas of interest that will be highlighted at HLTH include behavioral health, chronic conditions, voice technology in healthcare and precision medicine.
Photo: mathisworks, Getty Images
