As Blue Shield Vice President, Pharmacy Services, Alison Lum leads the team that is transforming the Blue Shield pharmacy benefit into one that is worthy of our family and friends and sustainably affordable. At Blue Shield, she has taken an active role in employee engagement, management training and leadership development. Prior to joining Blue Shield, Alison was the Director of Clinical Services at a managed Medicaid plan, San Francisco Health Plan, where she was responsible for pharmacy benefits, utilization/case management and provider relations.
Alison also has experience in Medicare Part D, PACE programs and account management. She holds a doctorate of pharmacy degree from the University of California, San Francisco and completed the California Healthcare Foundation Leadership Fellowship. Alison participated on the California Pharmacist Association state-wide task force for SB493 payment models and was a keynote speaker on the topic at the 2015 West Coast Pharmacy Exchange. She was honored with the Blue Shield Team Mission and Values in Action awards for 2016 and 2013 and the inaugural San Francisco Health Plan’s first Here For You award in 2008.
We should strive for a future where patients have easy and affordable access to medications, supported on their journey by trusted pharmacy professionals who are an integral part of their care team.