Frank McGillin serves as the CEO of The Clinic by Cleveland Clinic. His leadership experience spans more than 20 years of general management, marketing, and innovation roles at Philips, Johnson & Johnson and digital health startups with expertise in launching and scaling innovative, global businesses at the intersection of healthcare and technology. Frank was most recently Chief Commercial Officer at NeuroMetrix, where he led the startup of a new digital health business and established partnerships with GlaxoSmithKline, CVS Health, and Best Buy. Frank held several General Management and senior leadership roles at Philips driving increased EBITA through innovation and organizational redesign. He led a global marketing transformation program for Philips Medical Systems, creating a new organization with a shared vision, strategies, and metrics. Frank is a graduate of Northeastern University and earned an MBA in Finance from Fordham University.
Given the growing interest specialty providers are showing in virtual visits, health plans should ensure that their telehealth offerings include consumer access to a wide breadth of specialists.
Where is digital innovation headed — and how should it be incorporated into member benefits for a patient-centric, value-added experience?
Munck Wilson Mandala Partner Greg Howison shared his perspective on some of the legal ramifications around AI, IP, connected devices and the data they generate, in response to emailed questions.