Kendall Lockhart is the former worldwide product head of interactive media for The Walt Disney Company and the Founder of Me+U Care, a HITRUST r2 certified company built on the mission that families deserve healthcare experiences designed around their real lives. He has spent the past decade shaping tools and communication models that remove barriers, support caregivers, and help health plans build trust with the communities they serve. Today, Me+U Care supports more than 30 million members nationwide through app-free, mobile, HIPAA secure, multilingual, bidirectional communication that meets people where they are.
Healthcare often expects consumers to contort themselves around processes that were never built with them in mind — and that’s where the trust issue begins. With the looming arrival of HR1, how to fix it.